FAQs

Do I need an account to buy?

Nope. Guest checkout is on. You can make an account later if you want order history and faster checkout next time.

How do I track my order?

We’ll email a tracking link when your package ships. Tracking may take up to 24 hours to update after the carrier scans it.

When will my order arrive?

Your delivery time = fulfillment (made to order) + shipping. Typical timelines and carrier notes live on our Shipping Info page.

Do you ship to my country?

Yes—most countries worldwide. Available methods and costs show at checkout.

Can I change or cancel my order?

If it hasn’t entered production or shipped, we’ll try—reach us ASAP via Contact.

My package says “Delivered” but I can’t find it.

Check with neighbors/building staff and your carrier; many show up within a day. If not, next steps are on Shipping Info.

Do you accept returns or exchanges for size or change of mind?

Because we print on demand, no. Please use the Size Guide before ordering. For misprints, damage, defects, or wrong item, submit a claim and we’ll reprint or refund the affected item.

Something’s wrong with my order—how do I get help fast?

Submit a claim within 30 days with photos so we can resolve it quickly: Claim Form.

Will I pay customs, duties, or VAT?

Some countries charge import fees on delivery. A quick primer and any duty-paid options we offer are on Shipping Info.